Best Auto Repair, Arlington

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed
    Most Saturdays 8:00am - 12:00pm

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 817-275-0653 or make an appointment online!

What People Say About Us

  • reviewiconAmazing Service
    , 02/03/2021

    He was able to fix my saab when after 6 visits to other places the problem remained. I have a new saab mechanic. I highly recommend plus he is closer to me then most saab mechanics.

  • reviewiconAmazing Service
    , 01/24/2021

    Did good, honest work on my car. I appreciate the professionalism

  • reviewiconBest Auto Shop
    , 12/23/2020

    We have used TCM for all three of our vehicles. They are excellent in all areas. Service is outstanding and they do the work they say they will do. Do not try to upcharge or convince you that you need unnecessary work. They will diagnose your issue, and let you know what is needed before they start work. We have no complaints with any of the service we've received and will continue to make TCM our first call for all vehicle repairs.

  • reviewiconBest Auto Shop
    , 01/14/2020

    Excellent and efficient service. TCM specializes in foreign and domestic vehicles. Their prices are reasonable with the same quality of service or better than dealerships.

  • reviewiconHighly Recommended
    , 02/24/2020

    I have been using TCM for a while now and I have always found them to be very honest and very fair in their pricing. I have recommended them to family and to friends and you don't do that if you don't like a place.

  • reviewiconHighly Recommended
    , 02/03/2021

    He was able to fix my saab when after 6 visits to other places the problem remained. I have a new saab mechanic. I highly recommend plus he is closer to me then most saab mechanics.

Call us for service: 817-275-0653

AAA (American Automobile Association)
ASE (Automotive Service Excellence)
BBB Accredited Business
  • Car Care Aware